Elevance Health
is hiring
Senior Business Analyst, Quality
About Our Company
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.
Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.
We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Job Description & Responsibilities
A proud member of the Elevance Health family of companies, CarelonRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.
CarelonRx's Advanced Home Delivery and Specialty Pharmacy is looking to hire a Business Information Sr Analyst, Pharmacy Quality. S/he will be responsible for performing data/statistical analysis and evaluation of CarelonRx pharmacy processes and initiatives, including gathering, analyzing, and summarizing data that is necessary for continuous improvement, quality of care, health outcomes, and performance/metric development and monitoring. Responsible for development of scorecards, dashboards, and benchmarking to evaluate criteria against quality standards. Provide clear and concise communication to explain analysis and provide summary reports. This position will work in a hybrid way one day a week from an Elevance Health corporate office location.
How you will make an impact:
- Design and develop Microsoft Power BI reports and dashboards (operational, strategic, quality, and analytical) depicting status of key performance indicators (KPIs) and other important business metrics to aid data driven quality decisions
- Work with cross-functional teams to gather and document reporting requirements to meet quality needs
- Translate quality requirements into specifications that will be used to implement the required reports and dashboards, created from multiple internal and external data sources
- Extract, analyze and summarize data from data systems to identify, analyze, and communicate trends
- Enhance and create capabilities to analyze and report valid and reliable quality, safety, and performance data
- Deploy a data management system to support the quality management program
- Summarize and utilize data to identify and select quality focused measures
- Create balanced scorecards and dashboards that align to CarelonRx quality management program strategic plans, projects, and accreditation activities
- Collect and analyze data against benchmarks or set goals
- Interpret and compare performance data, financial data, and operational data to support quality strategies
- Create visual dashboards that support Quality Committee activities
- Apply statistical analysis to determine process controls and variability
- Interpret data to support decision making and promote change to advance quality and performance excellence
- Create and run reports on Quality measures resulting in usable data to measure patient and associate behaviors and performance
- Collect, aggregate, summarize performance and quality data on QA activities and QI projects/implementations/opportunities. URAC quality measure development and reporting
- Analyzes data obtained through observation, testing, sampling, and interviews to determine whether it is consistent with established requirements for product performance, quality, safety, reliability, and cost-effectiveness
- Develops quality-related data from production, service or process improvement activities and reports these data using statistical techniques
- Use data to forecast expected results, create goals/benchmarks, and measure actual results
- Assist with special projects at the discretion of manager or other leadership
Requirements
Requires a BS/BA degree in related field and a minimum of 3 years data analysis or related experience; or any combination of education and experience which would provide an equivalent background.
Highly preferred skills and experiences:
- Bachelor's Degree in a financial, business, mathematical, or computer science related field
- 5+ years of experience in a data or statistical analyst role
- 3+ years of experience in healthcare field
- Knowledge of Lean Tools and Methodology
- Knowledge of Pharmacy Operations
- Advanced proficiency in Microsoft Office Suite
- Proficient with data management programs (PowerBI, Tableau, etc.
- Experience visualizing data in Power BI desktop
- Solid understanding of data modeling concepts
- Knowledge of DAX and Power Query
- Self-directed, ability to execute projects with minimal supervision
- Ability to take initiative, multi-task, maintain confidentiality, meet deadlines, and to work independently and in a team environment is essential.
What we offer
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $72,720 to $130,896
Locations: California; Colorado; Nevada; New York; Washington State; Jersey City, NJ
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, nondiscriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
