Empower
is hiring
Senior Business Analyst
About Our Company
Built on a foundation of trust, integrity and promise, we proudly serve over 71,000 outstanding organizations and more than 17 million individuals. ¹ We take great pride in helping people with saving, investing and advice, while providing them with the tools and resources they need to help reach their financial goals. We’re continuing to grow — and innovate — every day.
Our mission is to empower financial freedom for all. That mission starts by delivering advice, personalized guidance and critical support. We strive to meet the unique needs of everyone we serve and embrace the opportunity to inspire them along their journey.
Job Description & Responsibilities
The Senior Business Analyst, as part of the transformation team, is the liaison between IT and business, works directly with end-user groups and management to elicit user requirements and develop functional specifications for digital solutions. This position will collaborate closely with other analysts, developers and designers to ensure system functionality aligns with business requirements and compliance standards. The Senior Digital Business Analyst performs complex tasks with some oversight such as developing business cases, experience storyboards, personas, digital requirements management and contributing to the system deliverables and user documentation.
What You Will Do
- Lead and facilitate cross departmental teams to transform business requirements into user and functional requirements
- Work with UI/UX designers and other technology teams to document business needs for digital project deliverables
- Write and maintain software requirements specifications that are clear, complete and executable
- Verify technical design specifications meet user requirements
- Develop a variety of models and diagrams including system context models, data flow diagrams and use case diagrams
- Create user scenarios for user acceptance testing
- Develop deep domain knowledge on key applications
- Partner with the project manager to determine project task estimates, deadlines and deliverables, simultaneously working on multiple projects
- Perform gap analysis and define gap closure strategies
- Gain consensus and approval on final requirements
Requirements
What You Will Bring
- 5 – 7 years' related experience
- Experience managing requirements with use cases experience creating software requirements specifications
- Strong experience creating user stories defining business needs for digital solutions
- Highly analytical and detail oriented
- Superior written, listening and verbal communication skills
- Able to communicate effectively with both technical and non-technical project team members
- Extensive experience creating business documents using Microsoft Word, Excel and Visio
What Will Set You Apart
- Working knowledge of software development methodologies particularly in the digital space
- Ability to effectively present information and respond to questions from management and end users
- Ability to define problems, assemble and analyze data, establish facts, draw valid conclusions and make recommendations
- Working knowledge of Web Technologies
- Proficiency in SQL
What we offer
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
