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Principal Business Analyst
@
American Red Cross

Key information

Posted on: 
August 22, 2023
Views count:
4

Summary of the Principal Business Analyst job at American Red Cross

American Red Cross is hiring a Principal Business Analyst with 5 - 10 years of experience. Based in United States - Statewide, GA and with Remote ways of working. The expected salary range for this role is $100000 - $140000
About American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

Principal Business Analyst - Job Role & Responsibilities

We are seeking a Principal Business Analyst to serve as a project coordinator. The Business Analyst is a relationship manager, and consultant to a set of business areas across the organization within our Innovation Lab. The analyst will work within our Experimentation and Emerging Technology team which is responsible for analyzing, prototyping, and documenting the application of technology and automation for solutions that can serve multiple lines of business in service to our mission. The ideal candidate will have the ability to understand business practices, document business requirements, ensure that information technology meets the requirement of end users, test and track work to completion, and ensure the solution provides the intended business value.

WHERE YOUR CAREER IS A FORCE GOOD

  • Help maintain a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time.
  • Coordinate the daily task and status of work within the Experimentation and Emerging tech projects.
  • Produce documentation such as process maps, high level requirements and high level UX screens (low fidelity screens using products like Balsamic or PowerPoint).
  • Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions.
  • Evaluate new IT developments, applications and evolving business/systems requirements.
  • Prepare communications and make presentations on system enhancements and/or alternatives.
  • Work closely with clients to analyze the current and future direction of technology to meet business goals.
  • Educate clients about the software and project lifecycles and the business roles.
  • Facilitate problem resolution between IT and the business, as needed.
  • Represent, champion and balance client interests within IT.
  • Provide training and guidance to other staff.
  • Perform testing of the product at the site and remotely.
  • Log bugs and work with the developers for resolving the issues.
  • Drive user testing with field resources to check if the product works as desired from user point of view.
  • Frequent visits to the site to build relationships with the field teams and understand user pain points.

Scope: Individual contributor with comprehensive technical knowledge in specific area.

Requirements

Education: Bachelor's degree in Computer Science, Information Systems or related field required.

Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of techniques related to project/program management, business process redesign, technology awareness, requirements analysis and client relationship management. Ability to apply knowledge of systems life cycle, systems integration and data management principles. Business acumen with ability to align IT priorities with business objectives. Clear and effective writing and documenting skills. Ability to work on a team. Proficiency with business assessment/modeling tools.

Travel: Travel may be required.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

What we offer at American Red Cross

The salary range for this position is $100,000 -$140,000.

Please mention “I found this job at BusinessAnalyst.com!” in your application, it will help us offer you more opportunities

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American Red Cross

American Red Cross

is hiring

Principal Business Analyst

Website:
Posted on: 
September 11, 2023

About Our Company

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world.

We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

Job Description & Responsibilities

We are seeking a Principal Business Analyst to serve as a project coordinator. The Business Analyst is a relationship manager, and consultant to a set of business areas across the organization within our Innovation Lab. The analyst will work within our Experimentation and Emerging Technology team which is responsible for analyzing, prototyping, and documenting the application of technology and automation for solutions that can serve multiple lines of business in service to our mission. The ideal candidate will have the ability to understand business practices, document business requirements, ensure that information technology meets the requirement of end users, test and track work to completion, and ensure the solution provides the intended business value.

WHERE YOUR CAREER IS A FORCE GOOD

  • Help maintain a roadmap of all active projects with high-level timelines tracking project/portfolio performance metrics to monitor business value over time.
  • Coordinate the daily task and status of work within the Experimentation and Emerging tech projects.
  • Produce documentation such as process maps, high level requirements and high level UX screens (low fidelity screens using products like Balsamic or PowerPoint).
  • Investigate complex operations-related problems/inquiries and recommend, facilitate and coordinate solutions.
  • Evaluate new IT developments, applications and evolving business/systems requirements.
  • Prepare communications and make presentations on system enhancements and/or alternatives.
  • Work closely with clients to analyze the current and future direction of technology to meet business goals.
  • Educate clients about the software and project lifecycles and the business roles.
  • Facilitate problem resolution between IT and the business, as needed.
  • Represent, champion and balance client interests within IT.
  • Provide training and guidance to other staff.
  • Perform testing of the product at the site and remotely.
  • Log bugs and work with the developers for resolving the issues.
  • Drive user testing with field resources to check if the product works as desired from user point of view.
  • Frequent visits to the site to build relationships with the field teams and understand user pain points.

Scope: Individual contributor with comprehensive technical knowledge in specific area.

Requirements

Education: Bachelor's degree in Computer Science, Information Systems or related field required.

Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of techniques related to project/program management, business process redesign, technology awareness, requirements analysis and client relationship management. Ability to apply knowledge of systems life cycle, systems integration and data management principles. Business acumen with ability to align IT priorities with business objectives. Clear and effective writing and documenting skills. Ability to work on a team. Proficiency with business assessment/modeling tools.

Travel: Travel may be required.

Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

What we offer

The salary range for this position is $100,000 -$140,000.

Apply now

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