Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success.

The company has more than 16,500 professionals in over 55 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

What You Will Do: As a ServiceNow Business Analyst, youll work directly with the ServiceNow project team to define client requirements and translate them into the creation of epics, user stories with acceptance and testing criteria.Youll work with the Architect to ensure the solution is technically feasible, identify areas to reduce implementation efforts and help configure the solution. Your role will interface with the client to report on the progress of the development while support training, testing and change management activities.

What You Will Need

• 4+ years of experience of eliciting requirements and conducting business process reviews/documentation while applying detailed knowledge of ServiceNow to design an optimal solution
• Ability to develop and execute test scripts during User Acceptance Testing (UAT) with application end-users
• Ability to develop strong on-site and remote team and client relationships
• Excellent verbal and written communication skills including presentation skills
• Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
• Experience implementing systems using the Agile methodology
• Ability to obtain a Public Trust security clearance
• BA or BS degree

What Would Be Nice To Have

• Certified Systems Administrator (CSA) or other ServiceNow certifications
• Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Agile SAFe, Scrum Master
• The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
• The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

Travel Required

• Up to 10%

Clearance Required

• Ability to Obtain Public Trust