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 Business Analyst, Salesforce at Cars Commerce
Business Analyst, Salesforce
@
Cars Commerce

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Posted on: 
April 26, 2024
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Status: 
Expired

Summary of the Business Analyst, Salesforce job at Cars Commerce

Cars Commerce is hiring a Business Analyst, Salesforce with 3 - 5 years of experience. Based in United States - Remote and with Remote ways of working. The expected salary range for this role is $80,100 - $98,100
About Cars Commerce

Cars Commerce is an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. The Cars Commerce platform includes the flagship automotive marketplace and dealer reputation site Cars.com, innovative digital marketing technology and services from Dealer Inspire, industry-leading trade-in and appraisal technology from AccuTrade, an exclusive in-market media network, and powerful and predictive AI technologies that enable more efficient and profitable retail operations. Cars Commerce is the essential partner to stay one step ahead in automotive.

Business Analyst, Salesforce - Job Role & Responsibilities

The Salesforce Business Analyst is a full-time role that acts as a liaison between the business and the tech team in deeply understanding Salesforce functionalities and complex business processes. They will be responsible for gathering and understanding business requirements, process mapping, and working in conjunction with our Salesforce Development team to put together solutions that follow Salesforce best practices while satisfying the needs of our stakeholders.

As a Salesforce Business Analyst with Cars Commerce, you will gain exposure to a wide variety of teams and their processes including Sales, Service, Support, Marketing, and Fulfillment to identify business challenges and design solutions to solve them proactively. The ideal candidate is able to display critical thinking skills, interpret information, and apply solid judgment in decision-making. This role will fall within a team of Salesforce Business Analysts, Salesforce Administrators, and Salesforce Developers who work together to design and implement solutions that support business goals. As a team, we value creativity, open communication, and a results-driven approach to our work.

Responsibilities

Work closely with business stakeholders to understand their requirements and translate them into functional requirements for Salesforce.

  • Conduct research, analyze data, and create process maps to identify areas for improvement in Salesforce processes.
  • Translate aligned requirements and solution recommendations into technical requirements that adhere to best practices to optimize system performance and satisfy business needs
  • Create and maintain documentation related to Salesforce processes, functional requirements, and solution design.
  • Create user stories for the sprint team and participate in backlog grooming.
  • Facilitate meetings and workshops with stakeholders and project teams to gather requirements, and discuss solution designs for planned or unplanned work.
  • Develop As-Is / To-Be process mapping as part of communicating changes to the system.
  • Assist in orchestration of user acceptance testing (UAT) ensure a successful deployment of Salesforce solutions.
  • Collaborate with the rest of the Salesforce CRM team to provide day to day support.
  • Comply with and ensure compliance of security/IT General Control policies in relation to Salesforce per standard operations within a publicly-traded organization
Business Analyst, Salesforce - Job requirements

Required Skills And Experience

  • Minimum 3 years experience gathering, analyzing, and translating business requirements into functional requirements for Salesforce solutions.
  • Skilled in self managing workload and switching priorities to meet deadlines or changing business needs.
  • Firm understanding of process improvement (Identifying/measuring opportunities for improvement, planning changes, implementing changes, controlling for sustained results).
  • Experienced in both planned and ad-hoc problem solving with decisive results to demonstrate (ex. X project that resulted in Y hours saved).
  • Demonstrate stakeholder management skills (effective communication, expectation setting, delivering demos etc.).

Preferred Skills And Experience

  • Bachelor's degree in related field or equivalent education and experience
  • Agile and Kanban experience a plus
  • Atlassian suite and LucidChart or experience with similar tools is a plus
  • Hands-on experience with Salesforce Lightning interface
  • Minimum 2 years of hands-on Salesforce experience
  • Preferred expertise in Revenue Cloud
  • Familiarity with triggers, classes, custom settings, and flow
  • Advanced Salesforce Admin Skills (Per ADM-211)
  • Understanding of more advanced functionality and limits in Salesforce Sales Cloud from a consultant's perspective (Per CRT-251 and CRT-261) to provide more strategic recommendations.
What we offer at Cars Commerce

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$80,100 — $98,100 USD

Our Comprehensive Benefits Package Includes

  • Medical, Dental & Vision Healthcare Plans
  • 401(k) with Company Match + Immediate Vesting
  • New Hire Stipend for Home Office Set-Up
  • Employee Stock Purchase Program
  • Generous PTO
  • Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
  • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
  • Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages

Please mention “I found this job at DataAnalyst.com!” in your application, it will help us offer you more opportunities

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Cars Commerce

Cars Commerce

is hiring

Business Analyst, Salesforce

Website:
Posted on: 
July 23, 2024

About Our Company

Cars Commerce is an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. The Cars Commerce platform includes the flagship automotive marketplace and dealer reputation site Cars.com, innovative digital marketing technology and services from Dealer Inspire, industry-leading trade-in and appraisal technology from AccuTrade, an exclusive in-market media network, and powerful and predictive AI technologies that enable more efficient and profitable retail operations. Cars Commerce is the essential partner to stay one step ahead in automotive.

Job Description & Responsibilities

The Salesforce Business Analyst is a full-time role that acts as a liaison between the business and the tech team in deeply understanding Salesforce functionalities and complex business processes. They will be responsible for gathering and understanding business requirements, process mapping, and working in conjunction with our Salesforce Development team to put together solutions that follow Salesforce best practices while satisfying the needs of our stakeholders.

As a Salesforce Business Analyst with Cars Commerce, you will gain exposure to a wide variety of teams and their processes including Sales, Service, Support, Marketing, and Fulfillment to identify business challenges and design solutions to solve them proactively. The ideal candidate is able to display critical thinking skills, interpret information, and apply solid judgment in decision-making. This role will fall within a team of Salesforce Business Analysts, Salesforce Administrators, and Salesforce Developers who work together to design and implement solutions that support business goals. As a team, we value creativity, open communication, and a results-driven approach to our work.

Responsibilities

Work closely with business stakeholders to understand their requirements and translate them into functional requirements for Salesforce.

  • Conduct research, analyze data, and create process maps to identify areas for improvement in Salesforce processes.
  • Translate aligned requirements and solution recommendations into technical requirements that adhere to best practices to optimize system performance and satisfy business needs
  • Create and maintain documentation related to Salesforce processes, functional requirements, and solution design.
  • Create user stories for the sprint team and participate in backlog grooming.
  • Facilitate meetings and workshops with stakeholders and project teams to gather requirements, and discuss solution designs for planned or unplanned work.
  • Develop As-Is / To-Be process mapping as part of communicating changes to the system.
  • Assist in orchestration of user acceptance testing (UAT) ensure a successful deployment of Salesforce solutions.
  • Collaborate with the rest of the Salesforce CRM team to provide day to day support.
  • Comply with and ensure compliance of security/IT General Control policies in relation to Salesforce per standard operations within a publicly-traded organization

Requirements

Required Skills And Experience

  • Minimum 3 years experience gathering, analyzing, and translating business requirements into functional requirements for Salesforce solutions.
  • Skilled in self managing workload and switching priorities to meet deadlines or changing business needs.
  • Firm understanding of process improvement (Identifying/measuring opportunities for improvement, planning changes, implementing changes, controlling for sustained results).
  • Experienced in both planned and ad-hoc problem solving with decisive results to demonstrate (ex. X project that resulted in Y hours saved).
  • Demonstrate stakeholder management skills (effective communication, expectation setting, delivering demos etc.).

Preferred Skills And Experience

  • Bachelor's degree in related field or equivalent education and experience
  • Agile and Kanban experience a plus
  • Atlassian suite and LucidChart or experience with similar tools is a plus
  • Hands-on experience with Salesforce Lightning interface
  • Minimum 2 years of hands-on Salesforce experience
  • Preferred expertise in Revenue Cloud
  • Familiarity with triggers, classes, custom settings, and flow
  • Advanced Salesforce Admin Skills (Per ADM-211)
  • Understanding of more advanced functionality and limits in Salesforce Sales Cloud from a consultant's perspective (Per CRT-251 and CRT-261) to provide more strategic recommendations.

What we offer

In the spirit of pay transparency, we are excited to share the base salary range for this position which is not inclusive of bonuses, benefits or other forms of compensation that the position may be eligible for. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.

Salary Range

$80,100 — $98,100 USD

Our Comprehensive Benefits Package Includes

  • Medical, Dental & Vision Healthcare Plans
  • 401(k) with Company Match + Immediate Vesting
  • New Hire Stipend for Home Office Set-Up
  • Employee Stock Purchase Program
  • Generous PTO
  • Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
  • Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
  • Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages
Apply now

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