StockX
is hiring
Business Analyst, Safety & Trust
About Our Company
In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter.
Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price.
With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges.
If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion.
Job Description & Responsibilities
You'll be joining a fast moving and diverse team of dedicated individuals who work together to safeguard StockX's marketplace, customers, team members and inventory worldwide. You'll be helping develop the roadmap and support the execution of operations for the Safety & Trust team at StockX. This role is on the Safety & Trust team and will work cross-functionally with stakeholders in Market Integrity, Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.
What you'll do
- Assist in developing, implementing and managing the StockX Safety & Trust strategy and program
- Work cross functionally with key stakeholders to develop anti-fraud controls, requirements and design to maximize project effectiveness
- Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives
- Assist with managing and driving multiple projects
- Collaborate with product owner to coordinate training plans for newly released functionality
- Use data and analytics to develop and implement new measures to reduce fraud and risk
- Partner with fraud operations teams to develop new defenses and improve efficiency in fraud defenses.
- Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.
Requirements
About you
- 3-5 years years experience in related fields (Fraud Operations, Safety & Trust, Payments Abuse)
- Experience with project management systems (Confluence, JIRA, etc...)
- Experience with data platforms (Tableau, Databricks, Datadog, etc...)
- Knowledge of e-commerce fraud, investigation, or chargebacks
- Excellent written, and verbal communication skills.
- Excellent presentation skills
Nice to have skills
- Marketplace experience
- Payments experience
- Project Management Experience
What we offer
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
Pursuant to the various pay transparency laws/acts, the base salary range is $70,000 to $105,000 plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.
