Our founders, Rick and Patty Arvielo, each contributed their strengths in creating a business that leverages technology and streamlined operations to maximize lending efficiency.

Drawing on his technical aptitude and expertise in mortgage efficiency, Rick designed the New American Funding business model around time saving software. Our cutting-edge marketing and technology efforts allow us to compete with large banks. Patty's extensive mortgage background was crucial in shaping the company, and she was instrumental in bringing the entire loan process in-house.

The Loan Administration Business Analyst will play a key role in our department’s advancement in Reporting, Process Automation, and Data Visualization. The Analyst will gather requirements from management and business unit leaders to assist with process improvement and analyze system configuration/ business rules to design and assist in implementation of process solutions.

Responsibilities

• Work in conjunction with the business units to identify reporting needs such as exception reporting, control reporting, auditing reporting, summary reporting, and AdHoc reporting.
• Responsible for the development and management of individualized Department Dashboards which will showcase the departments day to day work load, and monthly Executive Summary Dashboards.
• Data mine the departments large data sets to provide insights into possible reporting opportunities, review established reporting with Business Units and look for areas of opportunity for advancement in process, request changes as needed to meet business requirements.
• Provide analytical solution support for the Business Units by researching and developing solutions.
• Document process and workflows; identify potential gaps; address through remediation.
• Assist in the development procedures and job aids to support business unit usage of process solutions.

Qualifications

• 1-2 Years of Mortgage Servicing Industry
• Understands how to capture business requirements, testing of changes.

Desired Education / Experience

• High school diploma or equivalent required, bachelor's degree preferred.
• 1-2 year’s experience in rudimentary SQL queries
• 1-2 year’s experience in Data Visualization Tools (Ie, PowerBi, Tableau, etc)

Work Authorization : Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties : This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.