Conduent
is hiring
Business Analyst, Healthcare
About Our Company
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating exceptional outcomes for its clients and the millions of people who count on them.
Through a dedicated global team of approximately 60,000 associates, process expertise, and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs.
Conduent adds momentum to its clients’ missions in many ways including delivering 43 percent of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day.
Job Description & Responsibilities
Why Conduent
You'll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person's contributions. Each day you'll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places To Work, Best Global Culture and Best HR Team.
You'll play an integral role in building a holistic view and roadmap of the company's technology strategy and processes. You will partner with internal technology groups to ensure that proposed technical solutions align with the company's overall objectives. You'll also serve as a strategic partner to business leaders, internal innovation teams, and IT functional areas by helping them identify and take advantage of new digital opportunities while providing guidance and ensuring solutions align with the business and IT strategy.
We need someone with a very good understanding of the healthcare space that has prior experience in implementing/maintenance of healthcare solution and/or Medicaid system. You'll be experienced with claims processing concepts, along with member enrolment and care management concepts.
We need someone who can work with clients to create/gather requirements and document them according to standards. You'll define the processes for requirement solicitation, documentation, and hand-off. Each day you'll work closely with the development team to elucidate the requirements, and enable constructive discussions/brainstorming sessions to implement the best-in-class solution.
We Need Someone Who Has
- Basic understanding of concepts like web services, relational databases
- Run queries and perform basic system analysis, RCA etc.,
- Created mapping documents for the various interfaces and include business rules, transformation, and DB mapping.
- Worked closely with the client and development team during the stages of development, and conduct demos at the completion of the milestone, track and close feedback from such demos
- Excellent written and spoken communication skills. Should be able to multitask between internal team and clients based on priority tasks
- Worked closely with development, architecture, and Design teams to define the GUI view and platform requirements, which is the foundation of the product.
Requirements
Basic Qualifications For Consideration
- Bachelor's Degree or equivalent working experience
- Capability to think out of the box to create new solutions
- Minimum of 3 years experience validating test scenarios and test plans, test data
- Hands on experience reviewing requirements, and documentation and create a Requirements Traceability matrix (RTM)
- Excellent communication (written and spoken ) skills to engage with different stakeholders like QA/dev team, clients, end users of Clients and Business Units
- Working experience with assessing current functionality available in a product vis a vis market trends, and regulatory requirements to be implemented in future versions of the product
- Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented
Preferred Qualifications For Consideration
- Prior experience as a QA or Developer in a healthcare system
- MS Visio to define the different views like System, technical, functional and role based view
- Awareness defect tracking and version control tools like Jira, TFM, DevOps Azure
- DB client to write data queries to validate data updated in the database table
What we offer
Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. For Colorado considerations only the estimated salary range is $80,080 - $104,000.
