Conduent
is hiring
Business Analyst, Fraud
About Our Company
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating exceptional outcomes for its clients and the millions of people who count on them.
Through a dedicated global team of approximately 60,000 associates, process expertise, and advanced technologies, Conduent’s solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs.
Conduent adds momentum to its clients’ missions in many ways including delivering 43 percent of nutrition assistance payments in the U.S., enabling 1.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 12 million tolling transactions every day.
Job Description & Responsibilities
Is Fraud Mitigation and Strategy your specialty?
Would you like to work remotely?
About The Role
As a Fraud Business Analyst, you will process transactional data that determines differing vectors of fraud attacks. You will understand attack vectors, vulnerabilities, and drive mitigation of fraud. You will monitor fraud strategy deployments, continuous adaptation of trends, and the effectiveness of the tool's abilities to detect fraud.
Responsibilities:
- Working closely with project managers to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
- Proactively analyzing data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity.
- Creating and maintaining rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources.
- Defining and implementing data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution.
- Developing and maintaining databases by acquiring data from primary and secondary sources and building scripts that will make our data evaluation process more flexible or scalable across data sets.
- Understanding requirements, gathering data from various data sources, conducting business analysis, and providing quantitative insights through presentations, reports, and dashboards.
- Analyzing and interpreting a mix of qualitative and quantitative data, constructing compelling narratives, and providing recommendations on complex topics
- Conducting analysis and turn insights into actionable changes for predictive models or policies.
Requirements
Qualifications:
- Have bachelor’s degree in business administration, mathematics, computer science, economics, statistics, or a closely allied field.
- Possess three years in a reporting or business analyst role with experience working with metrics and data, reports, and providing analysis on datasets supporting a leadership team.
- Have experience with evaluating, analyzing, and creating visualizations for large or disparate datasets.
- Show proven analytic skills, including mining, evaluation, analysis, and visualization.
- Display technical writing experience in relevant areas, including queries, reports, and presentations.
- Have experience presenting and explaining data or metrics to a nontechnical audience.
- Demonstrate written and verbal communication skills.
- Possess advanced SAS or SQL skills with the ability to learn other analytic tools.
What we offer
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
- Bring your authentic self to work.
- Grow and thrive, both personally and professionally.
- Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across twenty-four countries, we will provide you with the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $55-75k.
