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 Business Analyst at NBC Universal
Business Analyst
@
NBC Universal

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Posted on: 
March 6, 2024
Views count:
11
Status: 
Expired

Summary of the Business Analyst job at NBC Universal

NBC Universal is hiring a Business Analyst with 3 - 5 years of experience. Based in United States - Englewood Cliffs, NJ and with Remote ways of working. The expected salary range for this role is $100,000 - $112,000
About NBC Universal

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Business Analyst - Job Role & Responsibilities

The Analyst for Digital Ad Sales Technology is responsible for NBCU’s Digital Ad Sales Video ad serving systems and support, parenting closely with our Digital Ad Sales Product, Engineering, Planning, Strategy, and Operations teams. Liaison between the Ad Sales business users and technology organization, providing consistent and frequent updates to users on progress and resolution of requests, defects and enhancements.

  • Maintain a strong relationship with the user base, ensuring customer satisfaction during all interactions.
  • Take ownership of tickets from a queue to answer user requests which may involve investigating, training on best practices, data analyzing of log files, and testing to help resolve.
  • Work in a team setting with counterparts on solving issues at hand but also able to work solely on tickets.
  • Work with a ticketing system to track, categorize, prioritize and communicate status to the business.
  • Identify and manage defects and work with vendors and engineering teams to resolve and implement solutions.
  • Understand how issues impact the business and escalate critical issues when necessary.
  • Support and troubleshoot issues, identify root causes, and proactively implement sustainable corrective actions.
  • Provide systems support to meet established SLAs during business hours, with occasional evenings and weekends as needed and during special events.
  • Identify new opportunities and services to enhance the systems platform and drive more productivity/efficiency.
  • Technical subject matter expert for all ad integrations across the NBCU portfolio including Peacock and Olympics
  • Execute system configurations such as commercial break patterns, network design, inventory shares, user data collection and targeting, video measurement, and programmatic ad serving
Business Analyst - Job requirements

Basic Requirements

  • Minimum 2 years of experience in a Digital Ad Operations, Ad Technology, or equivalent role
  • System experience in Freewheel

Preferred Characteristics

  • Curious and innovative mind set to streamline processes and automate where possible
  • Proven track record of team project execution and systems implementations
  • Project Management and prioritization skill sets
  • Deep understanding of DAI ad serving technology and product taxonomy
  • Strong knowledge of sales planning, order fulfillment, inventory, ad operations, trafficking, order optimization, pacing and delivery reconciliation
  • Technical background – experience setting up system integrations, troubleshooting ad tech issues, and system configuration
  • Experience within a media company a huge plus
  • Strong interpersonal skills
  • Ability to multi-task in a fast-paced, deadline-driven environment
  • Ability to think strategically and creatively
  • Bachelor's degree
What we offer at NBC Universal

This position has been designated as commutable remote, meaning that the position is expected to contribute from the designated office location on an as needed/as directed basis. When not contributing onsite, the position is expected to contribute from a non-NBCUniversal worksite, most commonly the employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000- $112,000

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NBC Universal

NBC Universal

is hiring

Business Analyst

Website:
Posted on: 
June 14, 2024

About Our Company

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description & Responsibilities

The Analyst for Digital Ad Sales Technology is responsible for NBCU’s Digital Ad Sales Video ad serving systems and support, parenting closely with our Digital Ad Sales Product, Engineering, Planning, Strategy, and Operations teams. Liaison between the Ad Sales business users and technology organization, providing consistent and frequent updates to users on progress and resolution of requests, defects and enhancements.

  • Maintain a strong relationship with the user base, ensuring customer satisfaction during all interactions.
  • Take ownership of tickets from a queue to answer user requests which may involve investigating, training on best practices, data analyzing of log files, and testing to help resolve.
  • Work in a team setting with counterparts on solving issues at hand but also able to work solely on tickets.
  • Work with a ticketing system to track, categorize, prioritize and communicate status to the business.
  • Identify and manage defects and work with vendors and engineering teams to resolve and implement solutions.
  • Understand how issues impact the business and escalate critical issues when necessary.
  • Support and troubleshoot issues, identify root causes, and proactively implement sustainable corrective actions.
  • Provide systems support to meet established SLAs during business hours, with occasional evenings and weekends as needed and during special events.
  • Identify new opportunities and services to enhance the systems platform and drive more productivity/efficiency.
  • Technical subject matter expert for all ad integrations across the NBCU portfolio including Peacock and Olympics
  • Execute system configurations such as commercial break patterns, network design, inventory shares, user data collection and targeting, video measurement, and programmatic ad serving

Requirements

Basic Requirements

  • Minimum 2 years of experience in a Digital Ad Operations, Ad Technology, or equivalent role
  • System experience in Freewheel

Preferred Characteristics

  • Curious and innovative mind set to streamline processes and automate where possible
  • Proven track record of team project execution and systems implementations
  • Project Management and prioritization skill sets
  • Deep understanding of DAI ad serving technology and product taxonomy
  • Strong knowledge of sales planning, order fulfillment, inventory, ad operations, trafficking, order optimization, pacing and delivery reconciliation
  • Technical background – experience setting up system integrations, troubleshooting ad tech issues, and system configuration
  • Experience within a media company a huge plus
  • Strong interpersonal skills
  • Ability to multi-task in a fast-paced, deadline-driven environment
  • Ability to think strategically and creatively
  • Bachelor's degree

What we offer

This position has been designated as commutable remote, meaning that the position is expected to contribute from the designated office location on an as needed/as directed basis. When not contributing onsite, the position is expected to contribute from a non-NBCUniversal worksite, most commonly the employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000- $112,000

Apply now

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