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 Business Analyst, Delivery at AgentSync
Business Analyst, Delivery
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AgentSync

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Posted on: 
June 5, 2023
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Summary of the Business Analyst, Delivery job at AgentSync

AgentSync is hiring a Business Analyst, Delivery with 3 - 5 years of experience. Based in United States - Remote and with Remote ways of working. The expected salary range for this role is $105,000 - $120,000
About AgentSync

AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers. With customer-centric design, seamless APIs, automation, and unparalleled service AgentSync’s solutions create onboarding, licensing, and appointing processes insurers and producers love while ensuring growth and compliance never compete.

Founded in 2018 by Niranjan “Niji” Sabharwal and Jenn Knight, and headquartered in Denver, Colo., AgentSync has been recognized as one of Denver’s Best Places to Work, as a Forbes Magazine Cloud 100 Rising Star, an Insurtech Insights Future 50 winner, and is ranked 88 in Forbes – America’s 500 Best Startup Employers 2022.

Business Analyst, Delivery - Job Role & Responsibilities

Remote in CA, CO, CT, Washington DC, FL, GA, IL, IA, IN, KS, LA, MA, MD, NC, NJ, NV, NY, OR, TX, UT, VA, VT, WA

As a Business Analyst, you will work within our Delivery organization across various customer segments to streamline the requirements gaps and set the implementation up for success. You will advise the customer on best practices for the AgentSync offering and how it maps into their environment, driving requirements gathering and facilitating workshops. You will work closely with a cross functional team of Enterprise Architects, Solution Consulting, Solution Engineering, Product, Sales, Customer Success, and Engineering. We are looking for someone that is passionate about technology, love to dive into the detail and have great interpersonal and communication skills.

What You’ll Do

  • As a project team member of the Delivery team, you will facilitate and deliver implementation workshops and document requirement outcomes. These outcomes drive technical upgrade/ implementation tasks for customers.
  • Guide the customers through the upgrade/implementation process and provide guidance on the everyday use of our product and how it would apply and map to the customer’s environment to suit their specific needs.
  • Participate in designing the software configuration to meet the business process design and application requirements, including scoping and working with Project Management to outline the project plan.
  • Work with other developers, designers, and architects to ensure configuration and custom components meet application requirements and goals.
  • Write well-designed, testable, and efficient implementation requirements, conceptual diagrams, user stories, and success criteria.
  • Support continuous improvement by investigating and presenting alternatives and technologies for architectural review.
  • Collaborate with the Product team to roll commonly used functionality into the base product.
  • Work across multiple complex projects simultaneously.
  • Travel to customer sites to drive project kickoff, product demonstrations, requirements gathering, requirements playback, and scoping.
  • Travel 30% of time with the customer team.
Business Analyst, Delivery - Job requirements

Your Experience

  • 3+ years of product implementation experience across numerous customers, preferably in various roles.
  • Proven track record with references implementing multiple projects simultaneously in an unstructured environment.
  • The ability to interact comfortably with stakeholders across multiple levels of the organization.
  • Clear written and verbal communication skills and the ability to abstract complex solutions.
  • Structured and well-organized work cadence with comfort in tackling complexity and ambiguity.
  • A strong track record of problem-solving and a “roll up your sleeves” mentality.
  • Work experience implementing Salesforce.com is preferred .
  • Working in or supporting the insurance / insurtech industry is advantageous but not required
What we offer at AgentSync

Denver/Boulder Metro

$105,000 - $120,000 + Annual Bonus

Additionally, this role is eligible to participate in AgentSync’s equity program.

100% Company Paid Healthcare Insurance (for you and dependents)

  • Medical
  • Dental
  • Vision
  • 12 weeks 100% paid parental leave and $4,000 return to work childcare stipend

Financial Benefits

  • 401(k) retirement savings plan

Other Benefits

  • Unlimited PTO
  • 12 paid holidays per year

Please mention “I found this job at DataAnalyst.com!” in your application, it will help us offer you more opportunities

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AgentSync

AgentSync

is hiring

Business Analyst, Delivery

Website:
Posted on: 
May 27, 2024

About Our Company

AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers. With customer-centric design, seamless APIs, automation, and unparalleled service AgentSync’s solutions create onboarding, licensing, and appointing processes insurers and producers love while ensuring growth and compliance never compete.

Founded in 2018 by Niranjan “Niji” Sabharwal and Jenn Knight, and headquartered in Denver, Colo., AgentSync has been recognized as one of Denver’s Best Places to Work, as a Forbes Magazine Cloud 100 Rising Star, an Insurtech Insights Future 50 winner, and is ranked 88 in Forbes – America’s 500 Best Startup Employers 2022.

Job Description & Responsibilities

Remote in CA, CO, CT, Washington DC, FL, GA, IL, IA, IN, KS, LA, MA, MD, NC, NJ, NV, NY, OR, TX, UT, VA, VT, WA

As a Business Analyst, you will work within our Delivery organization across various customer segments to streamline the requirements gaps and set the implementation up for success. You will advise the customer on best practices for the AgentSync offering and how it maps into their environment, driving requirements gathering and facilitating workshops. You will work closely with a cross functional team of Enterprise Architects, Solution Consulting, Solution Engineering, Product, Sales, Customer Success, and Engineering. We are looking for someone that is passionate about technology, love to dive into the detail and have great interpersonal and communication skills.

What You’ll Do

  • As a project team member of the Delivery team, you will facilitate and deliver implementation workshops and document requirement outcomes. These outcomes drive technical upgrade/ implementation tasks for customers.
  • Guide the customers through the upgrade/implementation process and provide guidance on the everyday use of our product and how it would apply and map to the customer’s environment to suit their specific needs.
  • Participate in designing the software configuration to meet the business process design and application requirements, including scoping and working with Project Management to outline the project plan.
  • Work with other developers, designers, and architects to ensure configuration and custom components meet application requirements and goals.
  • Write well-designed, testable, and efficient implementation requirements, conceptual diagrams, user stories, and success criteria.
  • Support continuous improvement by investigating and presenting alternatives and technologies for architectural review.
  • Collaborate with the Product team to roll commonly used functionality into the base product.
  • Work across multiple complex projects simultaneously.
  • Travel to customer sites to drive project kickoff, product demonstrations, requirements gathering, requirements playback, and scoping.
  • Travel 30% of time with the customer team.

Requirements

Your Experience

  • 3+ years of product implementation experience across numerous customers, preferably in various roles.
  • Proven track record with references implementing multiple projects simultaneously in an unstructured environment.
  • The ability to interact comfortably with stakeholders across multiple levels of the organization.
  • Clear written and verbal communication skills and the ability to abstract complex solutions.
  • Structured and well-organized work cadence with comfort in tackling complexity and ambiguity.
  • A strong track record of problem-solving and a “roll up your sleeves” mentality.
  • Work experience implementing Salesforce.com is preferred .
  • Working in or supporting the insurance / insurtech industry is advantageous but not required

What we offer

Denver/Boulder Metro

$105,000 - $120,000 + Annual Bonus

Additionally, this role is eligible to participate in AgentSync’s equity program.

100% Company Paid Healthcare Insurance (for you and dependents)

  • Medical
  • Dental
  • Vision
  • 12 weeks 100% paid parental leave and $4,000 return to work childcare stipend

Financial Benefits

  • 401(k) retirement savings plan

Other Benefits

  • Unlimited PTO
  • 12 paid holidays per year
Apply now

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