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 Business Analyst, Customer Solutions at Google
Business Analyst, Customer Solutions
@
Google

Key information

Posted on: 
November 22, 2023
Views count:
1

Summary of the Business Analyst, Customer Solutions job at Google

Google is hiring a Business Analyst, Customer Solutions with 3 - 5 years of experience. Based in United States - Multiple Locations and with Hybrid ways of working. The expected salary range for this role is $111,000 - $163,000
About Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Business Analyst, Customer Solutions - Job Role & Responsibilities

This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Ann Arbor, MI, USA; Chicago, IL, USA; Los Angeles, CA, USA; Redwood City, CA, USA; San Francisco, CA, USA.

In this role, you will partner with Global Performance Leads (GPL) to provide business critical insights using analytics, ensuring cross-functional alignment of goals, execution, and helping teams drive strategic initiatives forward. You will drive improvements across customer segmentation, data gathering and analysis, automated reporting, and dashboard design to grow business intelligence.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

  • Identify key growth and performance opportunities for main Google Ads products across various points of the customer lifecycle (Search, pMAX, Measurement).
  • Work with large, complex data sets and solve complex analytical problems, applying advanced analytical methods as needed. Conduct analysis that includes problem formulation, experiment design, data gathering, analysis, deliverable creation, and presentation.
  • Make business recommendations via presentations that effectively translate technical work to business partners and senior executives through synthesized analyses and visual storytelling.
  • Develop and automate reports, iteratively build and prototype dashboards to help with reporting and analytical needs of the team and key stakeholders.
  • Engage in ad-hoc analyses to understand business performance/user metrics and provide concise summaries and recommendations to management.

Requirements

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience addressing cross-functional business issues with data analytics.
  • Experience working with SQL and data visualization.
  • Experience building presentations and briefing documents to communicate insights and influence decision making.

Preferred qualifications:

  • Experience with controlled experiments, causal studies, and communicating results to non-technical audience.
  • Experience with SQL and statistical programming languages (e.g., Python, R) to implement statistical analysis and machine learning models.
  • Excellent written and verbal communication skills, with the ability to translate complex analysis to non-technical audiences.
  • Advanced technical and analytical skills, including SQL and dashboard development capabilities.
  • Excellent business acumen and interest in thinking critically about growth drivers and opportunities.
What we offer at Google

The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

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Google

Google

is hiring

Business Analyst, Customer Solutions

Website:
Posted on: 
February 29, 2024

About Our Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Job Description & Responsibilities

This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Ann Arbor, MI, USA; Chicago, IL, USA; Los Angeles, CA, USA; Redwood City, CA, USA; San Francisco, CA, USA.

In this role, you will partner with Global Performance Leads (GPL) to provide business critical insights using analytics, ensuring cross-functional alignment of goals, execution, and helping teams drive strategic initiatives forward. You will drive improvements across customer segmentation, data gathering and analysis, automated reporting, and dashboard design to grow business intelligence.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

  • Identify key growth and performance opportunities for main Google Ads products across various points of the customer lifecycle (Search, pMAX, Measurement).
  • Work with large, complex data sets and solve complex analytical problems, applying advanced analytical methods as needed. Conduct analysis that includes problem formulation, experiment design, data gathering, analysis, deliverable creation, and presentation.
  • Make business recommendations via presentations that effectively translate technical work to business partners and senior executives through synthesized analyses and visual storytelling.
  • Develop and automate reports, iteratively build and prototype dashboards to help with reporting and analytical needs of the team and key stakeholders.
  • Engage in ad-hoc analyses to understand business performance/user metrics and provide concise summaries and recommendations to management.

Requirements

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience addressing cross-functional business issues with data analytics.
  • Experience working with SQL and data visualization.
  • Experience building presentations and briefing documents to communicate insights and influence decision making.

Preferred qualifications:

  • Experience with controlled experiments, causal studies, and communicating results to non-technical audience.
  • Experience with SQL and statistical programming languages (e.g., Python, R) to implement statistical analysis and machine learning models.
  • Excellent written and verbal communication skills, with the ability to translate complex analysis to non-technical audiences.
  • Advanced technical and analytical skills, including SQL and dashboard development capabilities.
  • Excellent business acumen and interest in thinking critically about growth drivers and opportunities.

What we offer

The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Apply now

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