Nisum is a leading technology consulting partner based in Silicon Valley that designs and builds custom digital commerce platforms. We specialize in software development, digital strategy and transformation, insights and analytics, business agility, and blockchain. Founded in 2000, we have grown to nearly 2,000 professionals across North America, Latin America, India, and Pakistan and have 11 offices in 7 countries across the globe. As the preferred advisor to leading Fortune 500 brands, we help our clients achieve measurable business growth by building the advanced technology needed to deliver superior customer experiences in today’s competitive market.

What You'll Do

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Gathering IT and business stakeholder requirements related to ServiceNow and partnering with the ServiceNow Application Architect and development team to transform the requirements into a viable solution
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.

What You Know

• 8+ years of experience in business analysis with cloud governance, compliance, and FinOps experience.
• Advanced to expert user of Google Cloud Platform (GCP), especially with Billing and Big Query.
• Able to provide cost-savings/policy recommendations for implementation using data from GCP.
• Familiarity with cost optimization tools (e.g. Flexera, Turbonomic).
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects

Education

• Bachelor’s degree in business or related field or an MBA.