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 Business Analyst at Erickson Senior Living
Business Analyst
@
Erickson Senior Living

Key information

Posted on: 
October 12, 2023
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Summary of the Business Analyst job at Erickson Senior Living

Erickson Senior Living is hiring a Business Analyst with 3 - 5 years of experience. Based in United States - Baltimore, MD and with Remote ways of working. The expected salary range for this role is $90,000 - $90,000
About Erickson Senior Living

Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States. Each day, our 15,000 employees strive to provide the very best in care and service to the residents who choose to call us home. With first rate amenities and programs delivered in vibrant campus settings, Erickson Senior Living is setting a new standard of senior health and well-being.

Headquartered in Catonsville, Maryland and currently operating a national network of communities, we are poised for significant expansion in the high-growth senior housing and living market, creating opportunity at every level in the organization. Our leaders know that the Erickson vision of helping people live better lives is best realized when we grow and develop our employees, honor and engage our residents, and give back to the communities where we live and work.

Business Analyst - Job Role & Responsibilities

As our Senior Business Analyst you will support, enhance and implement systems used for our hospitality, security, philanthropy, and maintenance teams at 22+ senior living communities. Daily, you will collaborate closely with your team on projects, participate in a team standup, and resolve problems in a ticketing system.

To thrive in this position, you have experience working as a Salesforce Administrator, supporting multiple Salesforce products and managed packages. You must also enjoy building strong relationships with teammates and business partners, have experience managing user access and security, and configuring systems to meet business requirements. Additionally, thriving in learning new systems and applications is essential. We support many different systems, and we will provide you with training so you can support them too.

This job is primarily remote with occasional required travel to Baltimore and communities, as needed.

Requirements

We’re looking for a Senior Business Analyst with experience…

  • Providing a high level of customer service by effectively addressing user issues
  • Managing Salesforce and other cloud-based software, performing system administration and configuration tasks, overseeing user accounts, and utilizing declarative development techniques
  • Taking ownership of issues, driving issues to resolution independently and managing shifting priorities
  • Facilitating discovery and requirements gathering sessions and proposing effective solutions
  • Utilizing various Lean tools such as Root Cause Analysis to fully investigate the source of the problem
  • Developing and Executing test plan to ensure systems are working as expected
  • Taking proactive initiative in responsibilities

Compensation: Commensurate with experience starting at $90000.00 /yearly.

What we offer at Erickson Senior Living

We are an Award-wining Workplace and offer a comprehensive benefits package to include:

  • Medical, dental, and vision insurance
  • On-site employee health and wellness centers
  • Paid sick, personal leave, and vacation
  • 401(k) with contribution opportunities
  • Tuition reimbursement
  • Growth opportunities

Please mention “I found this job at BusinessAnalyst.com!” in your application, it will help us offer you more opportunities

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Erickson Senior Living

Erickson Senior Living

is hiring

Business Analyst

Website:
Posted on: 
February 29, 2024

About Our Company

Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States. Each day, our 15,000 employees strive to provide the very best in care and service to the residents who choose to call us home. With first rate amenities and programs delivered in vibrant campus settings, Erickson Senior Living is setting a new standard of senior health and well-being.

Headquartered in Catonsville, Maryland and currently operating a national network of communities, we are poised for significant expansion in the high-growth senior housing and living market, creating opportunity at every level in the organization. Our leaders know that the Erickson vision of helping people live better lives is best realized when we grow and develop our employees, honor and engage our residents, and give back to the communities where we live and work.

Job Description & Responsibilities

As our Senior Business Analyst you will support, enhance and implement systems used for our hospitality, security, philanthropy, and maintenance teams at 22+ senior living communities. Daily, you will collaborate closely with your team on projects, participate in a team standup, and resolve problems in a ticketing system.

To thrive in this position, you have experience working as a Salesforce Administrator, supporting multiple Salesforce products and managed packages. You must also enjoy building strong relationships with teammates and business partners, have experience managing user access and security, and configuring systems to meet business requirements. Additionally, thriving in learning new systems and applications is essential. We support many different systems, and we will provide you with training so you can support them too.

This job is primarily remote with occasional required travel to Baltimore and communities, as needed.

Requirements

We’re looking for a Senior Business Analyst with experience…

  • Providing a high level of customer service by effectively addressing user issues
  • Managing Salesforce and other cloud-based software, performing system administration and configuration tasks, overseeing user accounts, and utilizing declarative development techniques
  • Taking ownership of issues, driving issues to resolution independently and managing shifting priorities
  • Facilitating discovery and requirements gathering sessions and proposing effective solutions
  • Utilizing various Lean tools such as Root Cause Analysis to fully investigate the source of the problem
  • Developing and Executing test plan to ensure systems are working as expected
  • Taking proactive initiative in responsibilities

Compensation: Commensurate with experience starting at $90000.00 /yearly.

What we offer

We are an Award-wining Workplace and offer a comprehensive benefits package to include:

  • Medical, dental, and vision insurance
  • On-site employee health and wellness centers
  • Paid sick, personal leave, and vacation
  • 401(k) with contribution opportunities
  • Tuition reimbursement
  • Growth opportunities
Apply now

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