ManTech is more than a technology company. We are a company dedicated to service, and we consider our work a part of the public trust. The people of ManTech are privileged to work for the security of the United States, the welfare of our service members and veterans, the protection of our communities, and the cause of better health care.

We have served the nation for more than 50 years, and in that time we have continually changed and grown to provide the technology that government needs to meet new challenges. We seek people with the same strong ethic of service, creativity, energy, and dedication to serving our country.

We are comprised of more than 9,800 talented employees around the world. Nearly half of our employees are veterans. Many others come from the Intelligence Community, Homeland Security and federal civilian agencies. We understand our customers’ challenges because we know their world firsthand.

When Federal managers and military leaders face tough challenges in cyber, data collection & analysis, enterprise IT or systems and software engineering, they turn to ManTech to get the job done right. These professionals trust ManTech and stay with us for years because we understand their needs and tackle their most complex challenges head on. They know that reaching their goal is our ultimate objective.

ManTech DTCD is seeking a sharp and motivated Junior Business Analyst to join our growing team. In this unique role, you'll gain valuable experience in both the user support world and the world of software quality assurance (QA). We offer an exciting opportunity to develop your technical skills and contribute to innovative IT consulting projects for our Federal Government clients.

Job Description:

As a Junior Business Analyst, you'll play a dual role, providing both user support and software testing expertise. You'll collaborate with experienced professionals to learn the ropes of both areas, gaining a well-rounded understanding of the IT lifecycle. This is a HYBRID position that is located in Arlington, VA.

Responsibilities include, but are not limited to:

• Help Desk Support:
• • Provide first-line technical support to our clients, troubleshooting user issues and resolving problems efficiently
• • Document support interactions and escalate complex issues to the appropriate technical resources
• • Stay up-to-date on the latest software and hardware functionalities to provide effective user assistance
• Software Quality Assurance (QA):
• • Assist senior QA analysts in developing and executing test plans to ensure software functionality meets user requirements
• • Conduct thorough testing of software applications, identifying bugs and defects
• • Document test results and collaborate with developers to resolve identified issues
• Business Analysis Support:
• • Assist with requirements gathering and analysis tasks for IT projects
• • Help create user documentation and training materials

Basic Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related field
• 1+ years of experience in a technical support or customer service environment (or equivalent)
• Strong analytical and problem-solving skills
• Excellent communication, interpersonal, and collaboration skills
• A willingness to learn and grow in a fast-paced environment

Preferred Qualifications:

• Basic understanding of software development methodologies (e.g., Agile)
• Experience with testing tools and methodologies

Security Clearance Requirements:

• US citizenship with the ability to obtain a Public Trust
• Ability to obtain a DOD Secret level clearance