iHeartMedia
is hiring
Business Analyst
About Our Company
With over a quarter of a billion monthly listeners in the U.S. and over 129 million social followers, iHeartMedia has the largest national reach of any radio or television outlet in America. As the leader in multiplatform connections, it also serves over 150 local markets through 858 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on tablets, wearables and smartphones, and on gaming consoles.
iHeartRadio, iHeartMedia’s digital radio platform, is the fastest growing digital audio service in the U.S., available on over 260 platforms and 2000+ devices. iHeartRadio offers users thousands of live radio stations, personalized custom artist stations created by just one song or seed artist and the top podcasts and personalities. With over 1.7 billion downloads, iHeartRadio reached 110 million registered users faster than any other radio or digital music service.
iHeartMedia’s platforms include radio broadcasting, online, mobile, digital and social media, podcasts, personalities and influencers, live concerts and events, syndication, music research services and independent media representation. iHeartMedia is a division of iHeartMedia, Inc. (PINK: IHRT).
Job Description & Responsibilities
We are looking for a Technical Business Analyst to join the Product Management team. This person will own the requirements process and serve as an internal expert with regards to technical systems and third party API’s. The ideal candidate will be focused primarily on maintaining and optimizing our vast data streams, working with product and engineering teams to collaborate on processes, developing reports and tools for internal users, and fostering technical processes, policies and procedures.
What You'll Do:
Responsibilities
- Scope, document and validate business requirements for technical projects
- Translate business requirements (stories, etc) into technically relevant specifications
- Identify, model and validate data requirements for projects
- Monitor, document and report on all third party ad network publisher (social, display, DSP, search, ) API updates/changes
- Ensure proper communication channels are established between technical and business resources
- Monitor project progress by tracking activity, resolving problems, publishing progress reports to project and product managers
- Facilitate technical requirements gathering sessions for product managers
- Identify, report and advise on business process updates and efficiencies
- Improve systems by studying current practices, designing modifications
- Recommend controls by identifying problems, writing improved procedures
- Prepare technical reports by collecting, analyzing, and summarizing information and trends
Requirements
Requirements
- Ability to analyze and document complex business processes
- Strong organizational skills and ability to handle multiple tasks
- Strong analytical problem solving, writing and verbal skills
- Bachelor's degree in Computer Science, Engineering, or other STEM-related majors with demonstrable IT skills
- Familiar with Agile & Scrum SDLC and traditional business analysis methods including working with an agile backlog, drafting technical user stories and acceptance criteria for upcoming sprints
- Ability to make effective decisions under pressure
- Experience working with external vendors
- Experience creating functional and technical documentation
- Experience and familiarity with extracting data from API end points
- Basic experience with SQL and/or a high-level programming language (Python, Javascript, R, etc.), with interest in further developing these skills
- Basic working web development knowledge of HTML, CSS, XML, and JSON.
- Experience designing data models or table schema
- Comfortable working closely with technical teams - both onshore and offshore
- Positive, upbeat and customer-service oriented
- Ability to manage changing priorities within a highly dynamic environment
- Ability to work well under deadlines
- Ability to perform duties with limited oversight
- Willing and able to learn new skills as required
What You'll Bring:
- Respect for others and a strong belief that others should do this in return
- Business insight and ability to apply general knowledge of business
- Individual accountability and understanding of when to seek guidance
- Skills managing assigned projects to completion using instruction, guidance, and direction
- Skills to solve problems within standardized procedures and practices
- Ability to communicate straightforward information in a digestible manner and an understanding of when to ask questions in order to validate understanding
- Understanding of impact of own decisions
- General understanding of business principles
What we offer
Compensation:
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$72,000 - $90,000
Benefits:
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
